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Think BCI Mobile

Who we are

BCI Mobile stands as a pioneer in distributing mobile and IoT technologies, in addition to smart devices across the Middle East, having introduced top-tier brands to the market since 2006. Our foundation is built upon a commitment to delivering the latest in mobile and IoT innovations to every consumer segment, paired with unparalleled customer service. This commitment remains our guiding principle.

As we’ve grown, BCI Mobile has expanded its reach to serve an ever-increasing customer base, now encompassing over 3,200 points of sale, 12 exclusive showrooms, and 11 dedicated service centers spread across Palestine, Jordan, and Iraq.

In keeping with our mission to enhance the electronic services landscape, we’ve launched an online store. This platform is designed not just to extend our product offerings but to redefine the online shopping experience in the region. It offers an extensive selection of items, prioritizing ease of use, and secure transactions, ensuring our customers have access to the latest IoT and mobile technologies at their fingertips.

Brands

BCI Mobile has established itself as a leading provider of mobile technology in the Middle East region.

MultiCell was founded in 2015 in Palestine as the strategic arm of BCI Mobile, a multi-brand distributor.

Branches

Palestine

Jordan

Iraq

Values

Creativity and Innovation

We expect, embrace and create change. We are driven by innovation first, which we believe is the foundation for delivering sustainable competitive advantage to our clients. Our clients face a growing array of challenges that necessitate paradigm shifts as opposed to conventional approaches. We identify and pursue opportunities for new products, services and business practices, and we also recognise and respond to market changes, proactively seeking new and better ways to develop and deliver our products and services.

Honesty and Integrity

We sustain and nurture a culture that is founded upon ethical conduct. We make sure that our actions are consistent with our words, and that our words are consistent with our intentions. We act with honesty and adhere to the highest standards of moral and ethical values and principles in our personal and professional interactions.

Social Responsibility

Corporate social responsibility is an integral part of our identity. We are committed to meeting the highest standards for protecting the health and safety of our employees, safeguarding the environment and creating a long-lasting positive impact on the communities in which we operate.

Open Communication

We believe that trust is established through healthy and transparent communication. Whether with our clients or amongst ourselves, BCI Mobile believes in the importance of listening and understanding needs. We believe in personal contact and value our business network. We strive to communicate face-to-face and in person but rely heavily on video conferencing and modern telecommunication out of awareness of our impact on the environment.

Customer-centricity

At BCI Mobile, we place the customer at the core of the experience. This means that every aspect of our service is tailored to deliver measurable value to the customer and to consistently incorporate their experience into every aspect of our business.